Thompson, Gary M
Professor
research
research and scholarship focus
- Labor scheduling in service delivery systems
affiliations
other Cornell affiliations
teaching
teaching focus
- Restaurant Revenue Management | HA606
- Service Process Design | HA607
- Operations Management | HA703
service
current professional activities
- Cornell University
- Member, Faculty Policy Committee Fall 1999-Spring 2001, Feb-June 2006
- Chair, Operations Management Search committee (2 positions) Fall 2005-Spring 2006
- Chair, Ad Hoc Committee on Food & Beverage Concentrations Fall 2005-Spring 2006
- Member, Tenure Review Committee for Arturs Kalnins Fall 2005-Spring 2006
- Member, Interim Tenure Review Committee for Jack Corgel Fall 2005-Spring 2006
- Chair, Interim Tenure Review Committee for Erica Wagner Fall 2004-Spring 2005
- Chair, Tenure Review Committee for Alex Susskind Fall 2003-Spring 2004
- Chair, Interim Tenure Review Committee for Michael Sturman Fall 2002-Spring 2003
- Member, Undergraduate Interview Team Spring 1996-Fall 1999
- Chair, Information Systems Search committee Fall 1998-Spring 1999
background
educational background
- Ph.D., Florida State University
- M.B.A., University of Western Ontario
- B.Sc., University of New Brunswick
publications
selected publications (listing in progress)
- Thompson, G. M. & M. E. Pullman. "Scheduling workforce relief breaks in advance versus in real-time." European Journal of Operations Research, vol. 181, 2007, 139-155.
- Reynolds, D. & G. M. Thompson. “Multiunit restaurant productivity assessment using data envelopment analysis." International Journal of Hospitality Management, vol. 26, no. 1, 2007, 20-32.
- Thompson, G. M. & J. C. Goodale. Variable employee productivity in workforce scheduling." European Journal of Operations Research, vol. 170, no. 2, 2006, 376-390.
- Kimes, S. E. & G. M. Thompson. “An evaluation of heuristic methods for determining the best table mix in full-service restaurants.” Journal of Operations Management, vol. 23, no. 6, 2005, 599-617.
- Thompson, G. M. “Improving university course schedules using information on unconstrained demand for courses.” Journal of Operations Management, vol. 23, no. 2, 2005, 197-208.
